Terms of use

Conditions - Cleaning of carpets and Upholstery

Buddies Cleaning cannot guarantee that all stains will be removed upon cleaning. Stains caused by caustics, acids and permanent dyes may be permanent stains and cannot be removed.
Buddies Cleaning cannot be responsible for any pre-existing condition that is not apparent upon inspection.
These conditions may include but not be limited to:
•   Dyes not properly set in manufacture or re-dyeing
•   Lounge suites that have water or solvent soluble coloured backing material
•   Carpet that has been over-stretched during laying
•   Carpet that has suffered sun-damage, making it fragile or affecting dye-colour
•   Markers used on carpet, fabric backing or padding
Buddies Cleaning will only warrant claims with respect to workmanship of the services provided if the claim is reported within 7 days of completion of the work. In the event of a customer complaint, the customer undertakes to give Buddies Cleaning the opportunity to rectify all work.




Prices are subject to a maximum room size of 13 square metres. 
Steps are quoted per stair. 
Prices are subject to the condition of the carpet. 
Difficult stains may incur an additional charge.

Special Offers are specific

Minimum call-out fees apply $75.00


Price is per seating position and subject to the condition of the upholstery. Additional charges may apply for recliners, ottomans and chaises. Leather upholstery is subject to inspection.




If an account is given and payment is not made by the due date, or payment is dishonoured or otherwise, Buddies Cleaning reserves the right to charge a reasonable Administration Fee, in addition to all other costs associated with recovering the debt including, but not limited to, legal costs and debt recovery costs.
If payment is made by Credit Card and the transaction cannot be completed for any reason then payments will be considered to be “On Account” per the Terms and Conditions of the Invoice. 

Carpet Cleaning - information
Upholstery - information
Payment method and conditions